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Contact lens ordering from your phone
1800 Contacts - Lens Store is a mobile shopping app for people who already wear contact lenses and want to order replacements without visiting a store. You can enter your prescription details, scan a contact lens box, or reorder lenses you have bought before. The app is published by 1-800 CONTACTS and is listed in the Medical category.
Prescription and eye-care tools
If you need to renew a contact lens prescription, the app includes ExpressExam, an online vision exam available in eligible states. A board-certified eye doctor reviews the exam and may issue a renewed prescription. The service can also provide multiple prescriptions, helping you compare lenses for your eyes, routine, and budget. Availability depends on your location and medical eligibility.
Orders, insurance, and subscriptions
The app supports lens purchases using eligible vision insurance benefits. Customers with a subscription can manage orders in the app, including snoozing or cancelling deliveries and updating prescription information. Free returns and exchanges are offered, including shipping, and the company says damaged lenses and some unused lenses from an old prescription may qualify for replacement or exchange under its guarantee.
What users think
With a 4.57-star rating from more than 31,600 reviews and 1,000,000+ installs, the app has a substantial user base. It is best suited to existing contact lens wearers who want a central place to submit prescription information, place repeat orders, check insurance benefits, and manage ongoing deliveries. Customer support is available through calls, email, or text from within the app.
