OTC Health Solutions

Manage an over-the-counter benefit

OTC Health Solutions is a Health & Fitness app for people whose health plan includes an over-the-counter benefit. It helps members check their available allowance, choose eligible health products, and keep track of how that benefit is being used. The app is developed by CVS Pharmacy and is intended for users who want to manage these purchases without relying only on a paper benefit guide or a store visit.

Shop and check your balance

The app puts benefit information and shopping options in one place. Members can view their remaining balance before placing an order, which makes it easier to plan purchases and avoid surprises at checkout. Depending on the available benefit, products can be ordered online, arranged for home delivery, or purchased at a participating CVS location.

Keep an eye on orders and locations

OTC Health Solutions also provides access to transaction and order history. That gives users a record of previous benefit activity and helps them follow purchases after ordering. A store-locator feature can identify CVS locations where the relevant benefit is accepted, useful when a nearby shop is more convenient than delivery.

Ratings and suitability

This is a focused utility rather than a general wellness tracker. It does not aim to provide exercise plans, health education, or symptom monitoring; its purpose is benefit management and eligible-product shopping. That narrow scope may suit members who want a straightforward way to check funds and use an OTC allowance. The app has a 4.7 rating from 30,410 reviews and records 500,000+ installs, indicating broad use among its intended audience.